A Control Panel is a software tool which is used to control the content of a website hosting account. This can include, but is not limited to, files, e-mail messages, databases, statistics and various operations carried out with them. The Control Panel provides a web-based interface to control all these things and anything else associated with the web hosting service via different sections in which you can access functions through menus and/or buttons. The less difficult to use a CP is, the easier it will be for you to control your online presence altogether. In the common scenario, the Control Panel is the hosting account’s back office, while a separate billing account is used to manage payments and domain registrations - if the company offers that service. Trouble tickets may be addressed from the billing account or through a different system.