In case you have never signed up for a hosting account or you are changing companies and the new one deploys an interface that you have not seen so far, you may get bewildered about how to complete a particular task in your account or on your desktop computer. This is why, many companies have set up a knowledge base, which presents the most frequent questions and difficulties pertaining to the particular platform they use, instead of including only generic information. Such a knowledge base will permit you to find the needed info swiftly and effortlessly, so you will not have to devote loads of time and efforts to matters that might require something as elementary as clicking on a button or marking a check box. In this way, not only can you get stuff done, but you can also become aware of many new and beneficial facts, both about the way you can manage your account and about the way the hosting service functions as a whole.
Extensive Online Documentation in Web Hosting
If you’ve purchased your first web hosting plan from our company or have transferred your site over to us, you’ll get accustomed to our platform and our created-developed Hepsia hosting Control Panel before you know it as we have prepared a thorough online knowledge base where you can find all the information that you could ever need – both general info regarding the web hosting service as a whole and more specific info about the separate features that you can use and the predicaments that you may come across. The articles themselves are available in 2 locations. The complete article archive can be accessed through the Help section of the Control Panel. You can read articles that are dedicated to the different functions in every Control Panel section too. You can acquaint yourself with how to do virtually everything, from creating an .htaccess config file to managing a mailing list, and all the articles offer detailed guides, so you will never get confused on account of an unclear text. Needless to say, if you stumble upon a more specific problem and you cannot find anything about it in our knowledge base, you can get in touch with our customer care team representatives 24x7x365.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated service include in-depth online documentation where you will find info about all the functions that our created-developed Hepsia Control Panel comes with, together with solutions to different questions and obstacles that you could experience. All user manuals contain comprehensive explanations, which suggests that you will not have to worry about overlooking something if you are planning to export a MySQL database, for instance. The troubleshooting articles include a variety of different viable causes of particular issues and the solution for each of them, so in case you are not able to send email messages even though you have the correct outgoing mail server settings, for example, you can quickly find out what the reason for this might be and repair the issue with two or three clicks in your mail client. As the Hepsia Control Panel has quite a few features, you’ll be able to find applicable articles in each section. In case you would rather examine all help articles, click on the Help link, which is located in the top right-hand corner of the page.