When your website hosting supplier offers live chat support, you'll be able to talk to a representative live and learn helpful information or get a problem resolved promptly. The basic advantage of using chat compared to calling to talk to a live person is that you need only a computer with access to the world wide web, so you will not pay any rates in the event that you are in another state or country. Furthermore, it will be a lot quicker to copy and paste information for example domains, usernames or error messages in other words details that are sometimes hard to share with the other side on the telephone. The live chat is also a much faster way to contact your website hosting service provider's support crew in comparison to using a ticketing system. Last, but not least, if some situation needs some more time to be resolved, you'll be able to do something different while you wait for support on the live chat, therefore you will not lose time - something that is impossible in case you're on the telephone.
Live Chat Support in Web Hosting
Together with the telephone and ticket support, we supply live chat support as well. You're able to contact us every single day, including weekends and holidays, and we can give you more information about the Linux web hosting service that we supply if you are not a customer yet, or about basic and billing questions in case you already have a user profile. Though for strictly tech issues you'll need to open a ticket to the tech assistance team, as such issues require more time to be taken care of, you may still get in touch with us through the live chat for some technical info. For example, we will assist you to set up an e-mail address in your email client or troubleshoot numerous problems, saving you a long time. Even when our telephone lines are already off for the day, you will be able to speak to a live person.
Live Chat Support in Semi-dedicated Servers
The live chat support service that we supply is accessible every single day, even on holidays and weekends. It's the perfect way to learn more about our semi-dedicated service in case you don't have an account yet or to get some issue resolved in case you're a client and our customer care representatives will assist you live no matter what time of the day you join the chat. In case you are hesitating which package is more suitable for your websites, in case you need a piece of advice whether you should obtain a certain upgrade and how to obtain it or in case you've got problems installing an email account on your PC, you can contact us and we will supply you with the needed information at once. Our live chat is available even after our telephone lines are off for the day, which means that if you have an account here, you can be sure that you'll always receive instant help with any question or trouble that pops up.