Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • The Help Center integrated into Dedicated Servers’s Hosting Control Panel features a collection of help articles and regularly asked questions. Aimed at resolving any common issue that you could possibly come across, they are contributed by our support team of professional technicians.

  • Top quality support service

  • Educational Video Clips

  • If you prefer to watch how a task is completed or how a problem is settled, rather than just reading about it, check out our compilation of instructional video tutorials. They address various topics and will help you swiftly learn how to work with our Hosting Control Panel.

  • Intuitive help center

  • A 1–Hour Response Time Guarantee

  • We back up our semi–dedicated servers with a 24x7 customer care service and a 1–hour ticket response time guarantee. Our experienced support engineers will be online 24x7x365 to respond to your inquiries and to remedy any issue that you could come across. Just open a ticket from the Help section and we’ll reply back to you within a minute.