1 hour ticket response
Prompt support is our most important priority and that is the reason why we’ve got a team of seasoned technical support engineers who are ready to offer a rapid response to any question that you could have. Just open your support ticket from your Hosting Control Panel and we’ll reply within 60 minutes at the latest. In fact, we work hard and aim for a 20–minute client support ticket response time.
An Excellent Customer Service
We have a team of web hosting support professionals who are prepared to answer all your requests anytime you are in need of assistance. Almost all our technical support staff members have several years of experience in the Linux web hosting service industry, which means that you can constantly depend on rapid and exhaustive answers to your inquiries.
An Easy–to–Navigate Help Center Section
In the Hosting Control Panel you can find an intuitive Help Center section where you can get quick hints on how you can use our web hosting services. You can find the answers to your questions in the F.A.Q. database, see more information in the web hosting account administration articles or watch our educational video tutorials.
